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23 August 2013,
With the ingenious range of IA Water Heater from Rubine that comes with the smart Auto Inspect Alarm, you can now shower with a peace of mind. Don’t believe us? Hear it from the home owner.
A functional water heater is a necessity; a good looking water heater is a luxury. Now you can enjoy the best of both worlds with Rubine’s Intelligent Agent (IA) Water Heater. One of the first in Malaysia to provide the pioneering patent-pending safety Auto Inspect Alarm, this impeccable feature not only checks and detects, it is also able to inform you of any internal leakage or defects by beeping and automatically cutting off electricity supply should a current leakage occur.
All set to be interviewed, home maker Mrs. Lee sits beside her 12-year-old son, Xuan Zern, and together they tell Creative Home why they feel that Rubine IA Water Heater is the right choice for their home.
CH: Creative Home
ML: Mrs. Lee
XZ: Xuan Zern
CH: What made you shop for a new water heater?
ML: The previous water heater lasted a few years, and then the pump gave way. So my husband and I felt that it was time to get a brand new one instead of replacing the pump for the old one.
CH: Why did you choose the Rubine IA Water Heater?
ML: It was all looks at first. We loved how stylish the IA series appeared, plus it came with an inverter silent pump. So we decided it was just the thing for us.
XZ: I love the colour choices. The one that we picked fitted our bathroom nicely.
CH: Can you tell us about your experience with the Rubine IA Water Heater?
ML: When we first purchased the Rubine IA Water Heater, the technician came over to do the installation only to find out that my house didn’t have the earth wire, so nothing could be done. I was frustrated at that moment; I thought I’d gotten myself a “troublesome” water heater. But of course it was nothing like that and the water heater was working perfectly.
Anyway we engaged an electrician to fix the problem, and then called for the Rubine technician to install the water heater for us. When everything was fixed, we realised that the Rubine IA Water Heater had actually saved our lives! Imagine we’ve been living without an earth wire for the past 10 years, anything could have happened. My husband was really pleased with this safety feature that Rubine had.
CH: What do you think about Rubine’s after-sales service?
ML: They were quick to respond to my needs and queries. I’d say they’re really efficient and responsible!
CH: Apart from the attractive design and safety feature, what do you like about the Rubine IA Water Heater?
ML: That would be the rain shower. The enormous water volume is rejuvenating; you’ll feel really good after a hot shower. In fact when we first had the water heater installed, my kids would spend longer time in the bathroom. I guess the water heater simply redefines shower, it’s not just about keeping up to hygiene, but it serves as an enjoyment as well.
XZ: The water is hot enough too! It makes me enjoy my shower more.
CH: How about in terms of energy saving?
ML: Oh yes, not only is the water heater priced reasonably, the inverter technology also allows me to get energy savings up to 60%. Who knows, in the long run I may see a reduction in my electricity bills (Grins)
CH: Overall, what do you think of Rubine IA Water Heater
ML: I’m satisfied with Rubine’s extended warranty which covers 5 years for the Inverter Silent Pump, 7 years for the Heating Element and 10 years for Anti-Tank Leakage. I think I’ve made my money’s worth.
AFTER SALES SERVICE
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